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    Disabled fields not editable from the edit submission view

    Asked by sercanselvi on April 19, 2016 at 03:00 PM



    I use condition feature for a question in my form. If people click to the first option everything is good, if they click to the second option then the field will be disabled and they can not change their decisions anymore. So far so good. After the form submission I tried to edit their submissions from the administrator panel and couldn't find a way to edit their answer for this specific question. Is there a quick way to do it? Otherwise whenever I need to change the answer for this question I always have to remove the condition first, change the existing submission and add back the same condition for the future submissions.



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    JotForm Support

    Answered by Kiran on April 19, 2016 at 04:32 PM

    Please be noted that the same form will be loaded in the Edit submissions screen as the form is loaded normally. So, the same conditions will be applied while editing the submissions. If you are disabling the fields using the conditions, it is required to change the option first that is disabling the field to make the condition false so that you can edit the value. Unfortunately, there are no workarounds for this at the moment.

    Hope this information helps! 


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    Answered by sercanselvi on April 19, 2016 at 04:37 PM

    Thank you for the information Kiran. I hope you'll be making upgrades for the administrator panel and give more access for editing the submissions in the future.