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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    I am no longer getting emailed to let me know a submission was received

    Asked by 1superslp on April 19, 2016 at 05:49 PM
    Page URL:
    https://secure.jotform.us/form/30028539331145

    Getting let a
  • Profile Image

    Answered by Huberson on April 19, 2016 at 07:49 PM

    The email address in the notification was actually in bounce list and has been removed. You should be able to receive the email now.

    Please refer to the following guide to help you avoid this type of problem in the future:

    Whitelisting-JotMails-IP-Addresses

    Setup-email-alerts-to-prevent-emails-not-being-received-issues

     

    You can also check if an email in in bounce list and remove it from account setting - Remove-your-email-address-from-bounce-list