What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I am no longer getting emailed to let me know a submission was received

    Asked by 1superslp on April 19, 2016 at 05:49 PM
    Page URL:

  • Profile Image

    Answered by Huberson on April 19, 2016 at 07:49 PM

    The email address in the notification was actually in bounce list and has been removed. You should be able to receive the email now.

    Please refer to the following guide to help you avoid this type of problem in the future:




    You can also check if an email in in bounce list and remove it from account setting - Remove-your-email-address-from-bounce-list