What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Credit card processing no longer workingAsked by loanercarllc on April 19, 2016 at 06:27 PM
We have multiple forms using the same credit card processing setup which was working up until yesterday but stopped today. I checked with our cc processor (usaepay being used through authorize emulation) and there is no issue with the account and they are not seeing transactions coming in.
credit card checked same
According to the error from your screenshot, it appears that the login credentials is invalid.I also tested the Integration and I was met with the same error.
Please check your "Authorize.net" account and see if the API credentials are still valid. Make sure that they are not for Sandbox account but for the live and merchant account. Here's a guide from authorize.net that might help: https://support.authorize.net/authkb/index?page=content&id=A405
We'll wait for your response.