What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why has my notifications just stopped coming to me and my registrants?

    Asked by WeavexPert on April 20, 2016 at 07:03 AM

    I have tested this form over and over. I had to switch to the old version in order to lock the data table. Now, all of a sudden the notifications are coming like they were. Please help.

     

    DISREGARD. i FIGURED OUT THE PROBLEM. MY PAYMENT INTEGRATION WAS STILL ON (REQUIRED) DURING TESTING. aLL i NEEDED TO DO WAS TAKE IT OFF AND THE NOTIFICATION CAME RIGHT TO ME LIKE IT HAD IN THE PAST. sORRY FOR THE INCONVENIENCE. MINOR/ROOKIE MISTAKE ON MY PART.

     

    Notification email
  • Profile Image
    JotForm Support

    Answered by jonathan on April 20, 2016 at 08:30 AM

    Thank you for taking the time updating us on the status. :-)

    Contact us anytime should you require our assistance on JotForm.

    Cheers