How does the Google Analytics widget work?

  • progressivedentalmar
    Asked on April 20, 2016 at 9:22 AM

    I've added the Google Analytics widget to a form and have sent a test submission. Where can I see the results of this test in GA? I'd like to setup a goal or something to track the number of submissions on the property with just the widget and no unique thank you page. Or is that not possible - do I need to use a unique thank you page? If the latter, what is the point of this widget?

     

    Thanks!

  • Jan
    Replied on April 20, 2016 at 11:01 AM

    You just need to insert the Google Analytics Universal Tracking ID in this widget and the tracking code in order to make the widget work.

    You don't need the Thank You page redirect anymore since you are already using the Google Analytics widget.

    You might want to check our Form Analytics as well. Thank you.

  • progressivedentalmar
    Replied on April 20, 2016 at 12:08 PM

    Hey Jan, thanks for the reply. My question was a little nestled in there so please allow me to reiterate: Where can I see the results of this test in GA? 

  • Jan
    Replied on April 20, 2016 at 2:36 PM

    It should be in your Google Analytics account. You should be able to see all the results for each tracking code.

    How does the Google Analytics widget work? Image 1 Screenshot 20

    Let us know if you need further help. Thank you.

     

  • progressivedentalmar
    Replied on April 20, 2016 at 3:24 PM

    Thank you Jan! I am still have trouble finding where exactly I can track my conversions. Where specifically in the account am I able to do so? Or am I only able to track the number of sessions?

  • Kevin Support Team Lead
    Replied on April 20, 2016 at 6:13 PM

    Here  is a link that will help you with that: http://www.sendblaster.com/en/support/email-tracking/viewing-google-analytics-results

    There you will find the steps to view the results  of Google Analytics,  here is also a documentation about how it works: https://developers.google.com/analytics/resources/concepts/gaConceptsTrackingOverview#trackingCodeExecution

    Hope this helps. 

  • progressivedentalmar
    Replied on April 25, 2016 at 10:08 AM

    Hey there Kevin and others, so I have a decent understanding of how GA works. My question is this: How do I track form submissions as events using the Jotform GA widget? I've entered my GA UID into the widget, but I can not see how submissions are pushed into the analytics dashboard. How can I, specifically, see these submissions as events, so I can simply track the number of form submissions. All of those resources are too general, I don't understand how the widget is working, not GA itself.

    Thanks!

  • David JotForm Support
    Replied on April 25, 2016 at 11:35 AM

    The widget works similar to adding the Google Analytics tracking code.  Since we do not allow for adding javascript to forms, this allows for the Google Analytics tracking to be added to forms without having to add the tracking code.  It then forwards the tracking data to your Analytics accounts, just as the tracking code would.

    We also have form analytics available directly from your JotForm account:

    http://www.jotform.com/form-analytics/

  • progressivedentalmar
    Replied on April 25, 2016 at 3:02 PM

    Hey David, thanks for the reply. So are you saying there is no way to differentiate form submissions from standard tracked data as far as GA goes?

  • progressivedentalmar
    Replied on April 25, 2016 at 3:16 PM

    Are there any plans to support pushing events? I'd imagine you could add a GA version dropdown, event detail fields (category, action, label, etc) so not a huge undertaking, and it would allow this widget to simplify a big issue we are having where our options are to either retroactively update hundreds of websites manually, or apply these settings to the forms via Jotform. Obviously the latter is preferred because it centralizes everything and keeps it simple for implementation. 

  • David JotForm Support
    Replied on April 25, 2016 at 3:29 PM

    Form submissions are not tracked as events and as far as I know, there is no plan to add this functionality.  The tracked data is the same as if you add the Google Analytics tracking code to a webpage. 

    If you need more specific tracking, you can create a custom thank you page with your tracking code added, then redirect users to your custom page when the form is submitted:

    http://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page

  • saintanselm
    Replied on February 22, 2017 at 9:12 AM

    Hi- When I 'get started' with the widget, I'm redirected to the list of forms. How do you add the Google universal tracking code into the widget -- when the widget isn't opening? Can you please provide the steps for this?

    Also, is it possible to add custom code to the form.jotformpro.com page? Thanks!

  • Jan
    Replied on February 22, 2017 at 10:38 AM

    @saintanselm

    I created a separate thread for you. Please wait for my reply on this thread: https://www.jotform.com/answers/1073025.

    Thank you.