Account suspended, please rectify

  • Profile Image
    Paul van Aacken 
    Asked on April 20, 2016 at 10:09 AM

    Hi,

    My account has been suspended. I am not aware of any wrongdoings or operations that would warrant such a measure.

    Can you please let me know why this has happened and how it can be reversed?

    thanks for your help

     

    Paul van Aacken

    lado@vanaacken.com

  • Profile Image
    Charlie
    Answered on April 20, 2016 at 11:35 AM

    I believe my colleague has already answered your concern on this link: http://www.jotform.com/answers/821858 

    You were banned because you have a form that is asking for sensitive information like username and passwords. Here's a screenshot of the form in question:

     

    These forms clearly violates our terms of use. We can re-activate your account but we will need to delete the form that violated our terms and you must agree to avoid creating similar forms.