Bandwidth limit error when trying to download file

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    Robert Hammer 
    Asked on April 20, 2016 at 11:26 AM

    Could not download the file because of Bandwidth Limit Exceeded error message.  The file could not be downloaded the first time we tried and was not previously downloaded prior to receiving the error message.

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    victor
    Answered on April 20, 2016 at 01:44 PM

    To assist you better, could you please provide the URL of the file in question. We will be glad to review and see how we may best assist.

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    Robert Hammer 
    Answered on April 20, 2016 at 02:43 PM
    I submitted my request before I was finished with all the needed information. Here is the URL:
    https://www.jotformpro.com/uploads/NYS_EFC/51795957883983/336541553412117028/full%20executed%20grant%20as%20submitted.pdf
    Thank you.
    ...
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    victor
    Answered on April 20, 2016 at 03:56 PM

    Thank you for the information. It seems that this file has been already downloaded 100 times this month. I have reset the counter and you should be able to download the file again. I also reviewed other request that you made. I noticed that you had similar request for other files.

    To avoid having this problem with other files, please consider using third application like dropbox or google drive to share your files.