After logging into our account our 2 forms disappear

  • Profile Image
    bethowen796
    Asked on April 20, 2016 at 11:42 AM

    i cannot access 2 forms i've created and published when i log on to my jotforms account. I see them, then they disappear.

     

    Also, I have an encryption problem that I need help solving. if I "test" submit the form i've published to our website I only get a reply (filled out form) that's encrypted.

    I need help please.

  • Profile Image
    Ben
    Answered on April 20, 2016 at 02:10 PM

    Since we can assist with only one issue / question at a time, I have moved your other question to a new thread and we will be assisting you with the same on it. This is the link to the other thread: https://www.jotform.com/answers/823021

    Now in regards to your forms. I have tried to recreate the same, but was not able to. Could you please tell us if by any chance you can still recreate the same issue?