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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    After logging into our account our 2 forms disappear

    Asked by bethowen796 on April 20, 2016 at 11:42 AM

    i cannot access 2 forms i've created and published when i log on to my jotforms account. I see them, then they disappear.


    Also, I have an encryption problem that I need help solving. if I "test" submit the form i've published to our website I only get a reply (filled out form) that's encrypted.

    I need help please.

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    Answered by Ben on April 20, 2016 at 02:10 PM

    Since we can assist with only one issue / question at a time, I have moved your other question to a new thread and we will be assisting you with the same on it. This is the link to the other thread: https://www.jotform.com/answers/823021

    Now in regards to your forms. I have tried to recreate the same, but was not able to. Could you please tell us if by any chance you can still recreate the same issue?