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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submitt button and captcha box are not visible

    Asked by jscottw on April 20, 2016 at 11:45 AM

    I'm having issues with my forms. You can't see the submit button unless you tab through the fields. I've gone through many of the forum posts, but none have helped. Please find the forms at:

    http://salonboutiqueacademy.com/contact-us.html

    http://12tree.com/contact.html

    http://localflora.com/contact.html

     

    Thanks for the help!

     

    Page URL:
    http://salonboutiqueacademy.com/contact-us.html

    not visible and visible My Forms find thanks forum posts
  • Profile Image
    JotForm Support

    Answered by Charlie on April 20, 2016 at 02:20 PM

    If you check your website, they all have continuous errors happening in the browser console. You can see in the screenshot the red error messages:

     

     

     

    It seems like it causes the resizing of the iframe to break on initial load. Showing a cut version of it. Could you try the following:

    1. Try setting the height value higher and add !important on the iframe tag in your embed code. Example:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/42740813047148" frameborder="0" style="width: 100%; height: 900px !important; border: none;" scrolling="no"></iframe>

     

    2. If that doesn't work, try adding a min-height in your iframe tag, like this:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/42740813047148" frameborder="0" style="width: 100%; min-height: 900px; !important; height: 900px; border: none;" scrolling="no"></iframe>

     

    Note that the height value is dependent on the length of your form, you can adjust and see which one works best for each website. Let us know if that will work, I also strongly suggest fixing the errors showing in your website to avoid further problems.