Will jotform be able to provide me with a BAA for HIPAA compliance?

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    Asked on April 20, 2016 at 01:38 PM

    I would like to use this service but that depends on whether we have a BAA that verifies the HIPAA compliance of the service. 

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    Answered on April 20, 2016 at 03:59 PM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plan. https://www.jotform.com/hipaa/ 


    Though JotForm does not have a HIPAA compliance certificate, it is possible to use our forms in a HIPAA compliant manner.  Here is a bit more information regarding how to do so:


    Compliance it up to the user, we are not officially HIPAA compliant.

    If you have any further questions, let us know and we will be happy to help.

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    Answered on April 10, 2018 at 07:37 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit www.jotform.com/hipaa

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    Answered on April 10, 2018 at 07:43 AM
    Dear Sender,

    Thank you for your email. I am currently out of the office. I will return on Monday, April 16th, at 11 am. My email service will resume on the same day, from 1:30 pm. Emails will be answered in the order received.

    PLEASE NOTE: If your matter is URGENT, please call the office at 407-898-4550 for further instructions.

    Healthiest Regards,
    Rabi, Practice Administrator

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    Answered on April 19, 2018 at 10:48 AM

    Update: HIPAA is available for the Silver plan as well.