What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I send an order form to an email please?

    Asked by belladonna0413 on October 27, 2010 at 01:05 AM


    Just joined Jotform. Am having troulbe. have created an order form for pizza. I changed it to my email so i could receive the orders, but after clicking the submit button it says "please wait" for a very long time. I checked my email, but received nothing. Can you please help as im considering upgrading my account.




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    JotForm Founder

    Answered by aytekin on October 27, 2010 at 06:51 AM

    On order forms the email is received only after the payment is completed. If you do not want the user to make a payment, you can use the new "Purchase Order" option. That will simply send an email and will not redirect the user to a payment page.

    We have just release a new field type on "Payment Tools". It is called "Purchase Order". It basically allows you to create payment forms without any payment vendor integration. You can use that to accomplishmost of the requests on this thread. Please give it a try.