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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Wordpress embedded form is not working

    Asked by boldnewyork on April 20, 2016 at 04:56 PM
    Seems like a global issue will all forms embedded into a word press page.
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    JotForm Support

    Answered by Kevin_G on April 20, 2016 at 07:54 PM

    Which embed method did you use? 

    Here are some links that may help you to embed your form:

    Embed-Jotform-in-Wordpress-using-the-Embed-Form-Plugin

    How-to-Embed-Form-to-Wordpress-com

    On this guide you will find different methods you may use to embed your form in your website: 

    http://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    What is exactly the issue? 

    Is the form not appearing on your website? 

    Please provide us a bit more about what is the issue and if possible provide us with the URL to your website where the form is embedded on, we will take a look and investigate why it is not working as expected. 

    We will be looking forward to your response. 

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    Answered by boldnewyork on April 21, 2016 at 08:44 AM
    I’m sorry I’ve been discussing this issue with multiple people in multiple threads and I’m getting nowhere. The issue is that the text is blank while typing in the fields of my form, which is embedded in a word press page. I’ve embedded the form using all the embed types.
    I believe the issue has to do with the jot form wordpress app integration which is no longer working correctly.
    I don’t know what other information I can provide.
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    JotForm Support

    Answered by Charlie on April 21, 2016 at 11:52 AM

    If you are referring to the problem regarding the input color being white OR blank in iOS, then I believe it is already being discussed on this link: https://www.jotform.com/answers/822289. I believe the problem is specific to iOS devices, I checked it on Android and Windows phone, they are showing the input properly. I also tested it on Mac computers and still unable to recreate the problem. However, if you view your website directly on an iOS device (iPhone) using Safari browser, you'll see that the input color is white, it is not necessarily blank.

     

    I believe this is more related on how your Wordpress theme on your website is handling the styles when it is being viewed on iOS devices. If you view your form directly using it's URL (https://form.jotformpro.com/40755780337965), you'll see that the color input is correct and shows the text properly. 

     

    So this means the problem is not really on the form. However, my colleagues have already answered this concern on this link: https://www.jotform.com/answers/822289. It has also been escalated to our developers for further checking. You can refer to that link instead.

    Apologies for the inconvenience.