- JotForm SupportKevin_GAnswered on April 20, 2016 at 07:54 PM
Which embed method did you use?
Here are some links that may help you to embed your form:
On this guide you will find different methods you may use to embed your form in your website:
What is exactly the issue?
Is the form not appearing on your website?
Please provide us a bit more about what is the issue and if possible provide us with the URL to your website where the form is embedded on, we will take a look and investigate why it is not working as expected.
We will be looking forward to your response.
- boldnewyorkAnswered on April 21, 2016 at 08:44 AMI’m sorry I’ve been discussing this issue with multiple people in multiple threads and I’m getting nowhere. The issue is that the text is blank while typing in the fields of my form, which is embedded in a word press page. I’ve embedded the form using all the embed types.
I believe the issue has to do with the jot form wordpress app integration which is no longer working correctly.
I don’t know what other information I can provide.
Robert Stofer | Director of Marketing
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Bold New York | MO>E Marketing
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boldnewyork.com | listings sign up | large file? upload here
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- CharlieAnswered on April 21, 2016 at 11:52 AM
If you are referring to the problem regarding the input color being white OR blank in iOS, then I believe it is already being discussed on this link: https://www.jotform.com/answers/822289. I believe the problem is specific to iOS devices, I checked it on Android and Windows phone, they are showing the input properly. I also tested it on Mac computers and still unable to recreate the problem. However, if you view your website directly on an iOS device (iPhone) using Safari browser, you'll see that the input color is white, it is not necessarily blank.
I believe this is more related on how your Wordpress theme on your website is handling the styles when it is being viewed on iOS devices. If you view your form directly using it's URL (https://form.jotformpro.com/40755780337965), you'll see that the color input is correct and shows the text properly.
So this means the problem is not really on the form. However, my colleagues have already answered this concern on this link: https://www.jotform.com/answers/822289. It has also been escalated to our developers for further checking. You can refer to that link instead.
Apologies for the inconvenience.