What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Dynamic QR Code: The widget is not showing on the form when it is added.

    Asked by thanaphon825 on April 20, 2016 at 11:07 PM

    I can't seem to get the dynamic QR code to work. Could you please help it is very important to the flow of my business. I haven't started linking or customizing QR code yet, just simply trying to add the widget to the form but nothing shows up.

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    JotForm Support

    Answered by Kevin_G on April 21, 2016 at 12:01 AM

    I cloned your form and I was able to replicate the issue, created a new form and the issue is there as well. 

    I will escalate this to our second level so one of our developers will take a look at the issue and you will be notified here about any news. 


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    JotForm Support

    Answered by TitusNdoka on October 12, 2016 at 08:39 AM

    Your QR code widget should work normally now. 

    Please check, and let us know if you're still experiencing challenges.