Error message: You cannot add more than one payment tool.

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    Asked on April 21, 2016 at 12:55 AM

    I've upgraded my service with Jotform and upgraded my PayPal Account to To PayPal pro / payflo, yet I continue to get this message.

    I want to create a separate page for taking donations.

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    Answered on April 21, 2016 at 01:31 AM

    Hello Takedownstaydown,

    You see this message because you already have a payment question in your form and then you are trying to add one more. Please be noted that you can only have one payment question in a form.

    You will have to create a separate form to accept donation. You may also like to take a look at the following guide on how to provide multiple payment option to your users: 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!