Starter FREE plan problem

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    Asked on April 21, 2016 at 12:57 AM

    Starter FREE plan receive form information at my email have limit or not? My form is forever or not?

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    Answered on April 21, 2016 at 01:31 AM

    Free accounts can receive a total of 100 submissions per month. Once you exceed that limit, your forms will be temporarily disabled and you will not receive further submissions during that month.

    You will have to wait for the first day of the next month (example: may 1) for the submission counter to reset to 0 again. Once the counter reset to 0, your forms will be re-enabled and you can receive 100 new submissions for that month. If you have setup a payment form, then you can only receive 10 payments on the Free plan.

    If you need further assistance, please let us know.