What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Starter FREE plan problem

    Asked by PaulKum on April 21, 2016 at 12:57 AM

    Starter FREE plan receive form information at my email have limit or not? My form is forever or not?

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    problem email information receive form information
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    JotForm Support

    Answered by Chriistian on April 21, 2016 at 01:31 AM

    Free accounts can receive a total of 100 submissions per month. Once you exceed that limit, your forms will be temporarily disabled and you will not receive further submissions during that month.

    You will have to wait for the first day of the next month (example: may 1) for the submission counter to reset to 0 again. Once the counter reset to 0, your forms will be re-enabled and you can receive 100 new submissions for that month. If you have setup a payment form, then you can only receive 10 payments on the Free plan.

    If you need further assistance, please let us know.