How to customize or edit a form link?

  • vdauman
    Asked on April 21, 2016 at 5:11 AM
  • Jan
    Replied on April 21, 2016 at 5:33 AM

    You can customize the URL of the form. Please refer to this guide: How-to-create-a-Custom-URL-of-a-form

    You can also use your own domain names. Here's a guide: How-to-use-Custom-Domains-with-Jotform

    Hope that helps. Thank you.

  • vdauman
    Replied on April 21, 2016 at 5:42 AM

    Dear Jan,

     

    Thank you for your message but it does not actually address my issue

    I have a form under vdauman/withdrawal-form2 and I need to change it to /5123255502342 without my user name because that's where the original form that has been replaced is pointing to https://form.jotformeu.com/51232555022342  (can you please change it?)  its really urgent.

     

     

     

  • vdauman
    Replied on April 21, 2016 at 5:46 AM

    As a recap, I need the form

     

    vdauman/withdrawal-form to become form.jotformeu.com/51232555022342

  • Jan
    Replied on April 21, 2016 at 6:18 AM

    As of right now, I can see 2 withdrawal form on your account.

    https://form.jotformeu.com/vdauman/withdrawal-form = Withdrawal Form (61093140633952)

    https://form.jotformeu.com/51232555022342 = WITHDRAWAL FORM (51232555022342)

     

    You are referring to the (61093140633952) form, right? Actually, both custom URL (with your username) and the stand alone URL is working. If you want to remove the custom URL, please follow the steps below:

    1. Click the "Publish" button.

    1461233390pub1 Screenshot 10

    2. In the Publish Wizard under the Link tab, you'll see the "Reset" button beside the link. One you reset it, the custom URL will be disabled.

    1461233437trdr Screenshot 21

    Hope that helps. Thank you.

  • vdauman
    Replied on April 21, 2016 at 7:00 AM

    thank you very much.  We have updated our website, to address the issue.

     

    Best regards,

     

    Victor

  • beril JotForm UI Developer
    Replied on April 21, 2016 at 8:53 AM

    On behalf of my colleague, you're most welcome and thank you for letting us know. We are glad to hear that the issue has been resolved for you. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.