What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I dont have 10000 monthly form views

    Asked by ipol54 on April 21, 2016 at 07:07 AM

    i dont have 10000 mounthly form views, please, rechange mu plan to "starter" (free)

    form views views
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    JotForm Support

    Answered by Charlie on April 21, 2016 at 09:35 AM

    You are subscribed to Bronze monthly plan last March 21, 2016, you are charged $19.00 on a monthly basis. If you do not wish to be on this subscription anymore, you can downgrade to "Free" plan by following this guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account 

    Let us know if you need more information on this.