What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Info FORM is not updated

    Asked by promoslide on April 21, 2016 at 08:18 AM

    I updated the form, and I saved, but you can still see the old data in the preview

    Page URL:

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    JotForm Support

    Answered by beril on April 21, 2016 at 10:53 AM

    Please make sure that you are logged into your JotForm account. Your login session might be expired and you would not be able to save further changes to the form until you are logged in again. Please open a new tab in your browser on our login page, and log into the account if you are not logged in already:


    In addition to that, if you close your current tab, you don't need to worry about it.=) You can revert your form back to an older version by the help of Revision history.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.