What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Switching from PayPal to Stripe

    Asked by ryansrahomescom on April 21, 2016 at 10:05 AM

    Greetings,

     

    My company decided to switch from PayPal and start using Stripe. I have deleted the PayPal tool and added Stripe payment tool with both API keys correct.  I switched my Stripe account to test mode and went back to my form and entered the "test keys" that JotForm gives for you to use as a test. 

     

    I used the card number 4242424242424242 / CVC number 123 / and an expiration date of Jan. 2020 and hit submit just for me to tell me the card was declined. 

     

    Need a little insight on how to do a test run.

     

    Thanks,

     

    SRAHomes

    JotForm payment tool card thanks
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    JotForm Support

    Answered by BDAVID on April 21, 2016 at 12:48 PM

    In order to use the test card, you will need to use a "Test API" as well. If it is a "Live API" then the test card will fail.

    Also, please make sure that the "Test Mode" is checked, and that the test credentials are correct, for the expiration date set;

    Month=01

    Year=2017