What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email address suggested by Chrome or Firefox gives error message:  "Invalid Email Address" on mobile phone

    Asked by davidrgz on April 21, 2016 at 10:23 AM
    Sorry, another important issue i just found.
    On mobile version, in the email field, if you select the email address suggested by Chrome or Firefox (very useful as you don´t have to type email address on and on) you get this error message:  "Invalid Email Address"
    However, if you type the email with the keyboard everything goes OK
  • Profile Image
    JotForm Support

    Answered by BJoanna on April 21, 2016 at 12:52 PM

    I was not able to replicate mentioned issue on my Samsung Galaxy S4. When I selected one of the email address I previously used, space was not added at the end of of the email address.

    Probably you previously entered that email address with space character at the end of your email address and because of that when you select same email address there is space at the end of email address.

    Please try with some other email address.

    Let us know if you need further assistance. 

  • Profile Image

    Answered by davidrgz on April 21, 2016 at 02:44 PM
    You are so right,  problem solved. 
    Sorry for the bother... 
    Kind regards David 
    Sent from Yahoo Mail on Android

    On Thu, Apr 21, 2016 at 18:52, JotForm wrote:
    New response received A new response has been received: Answered by BJoanna

    I was not able to replicate mentioned issue on my Samsung Galaxy S4. When I selected one of the email address I previously used, space was not added at the end of of the email address.
    Probably you previously entered that email address with space character at the end of your email address and because of that when you select same email address there is space at the end of email address.
    Please try with some other email address.
    Let us know if you need further assistance. 
    View this thread on browser » Unsubscribe Thread 1461257550
    ...
  • Profile Image
    JotForm Support

    Answered by BJoanna on April 21, 2016 at 03:51 PM

    We are glad to hear that you issue is resolved. 

    Feel free to contact us if you have any other questions or issue.