Form not submitting - double required Terms & Conditions Widget

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    Samatva
    Asked on April 21, 2016 at 11:26 AM

    from client:

     

    Hi Jamie,

     

    I have tried on different computers to submit my Hold request, but I keep getting error messages.

    I would like to put a hold on for the summer, beginning in May.

    I agree to the $25 hold fee

     

    Thank you,

  • Profile Image
    Huberson
    Answered on April 21, 2016 at 01:40 PM

    It looks like the problem is the Terms & Conditions Widget set as required. This widget is already required by default, turning required on for it again from Builder menu can prevent the form from submitting.

    Here is a modified clone with required turned off: https://form.jotform.com/61114921007948.

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    Samatva
    Answered on April 21, 2016 at 02:44 PM
    New response receivedthank you....fixed!
    Peace, Jaime Wood
    Samatva Director & Educator
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