What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I took a look at your account Marc and it seems that the issue is caused by your form being in non English language and asking for username, however as the form seems OK, I see that my colleague had just reactivated your account for you.
You should not have any further issues, but please do let us know if you happen to have any further issues or questions.