What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form over quota - subuser

    Asked by iglueckler on April 21, 2016 at 12:16 PM

    Hello, I have a sub user account and I did not have any submission in March and April but I still got the "This form has exceeded its allocated quota" notification. What is wrong?

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    Answered by Huberson on April 21, 2016 at 12:28 PM


    The account sharing this form with you has reached its monthly limit. You need to contact them so they can fix this by upgrading to a paid plan or wait the counter to reset next month.

    Do let us know if there anything else with can assist you with.


    Thank you

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    Answered by iglueckler on April 21, 2016 at 12:34 PM

    Thank you, I will contact my computing centre that told me that they have a paid account. Thanks again!