Form over quota - subuser

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    iglueckler
    Asked on April 21, 2016 at 12:16 PM

    Hello, I have a sub user account and I did not have any submission in March and April but I still got the "This form has exceeded its allocated quota" notification. What is wrong?

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    Huberson
    Answered on April 21, 2016 at 12:28 PM

    Hi,

    The account sharing this form with you has reached its monthly limit. You need to contact them so they can fix this by upgrading to a paid plan or wait the counter to reset next month.

    Do let us know if there anything else with can assist you with.

     

    Thank you

  • Profile Image
    iglueckler
    Answered on April 21, 2016 at 12:34 PM

    Thank you, I will contact my computing centre that told me that they have a paid account. Thanks again!