- lightcharmsAsked on April 21, 2016 at 01:05 PM
How do I receive automatic notifications when someone fills out my forms???????? PLEASE HELP!
- JotForm SupportBJoannaAnswered on April 21, 2016 at 03:17 PM
If you want to receive emails when your forms are submitted, you need to set email Notification inside of your forms.
I have inspected two of your form and I saw that you have already created email Notification. Then I have checked your email address and I found that you email address is in bounce list. Because of that you did not received Notifications when your forms were submitted. Our system gave following result:
sa***@ma*****.com is IN the bounce list
There is not reason why your email address is in bounce list.
I have now removed it from our bounce list and it should be working fine now.
You can follow this guide on how to check and remove the email from bounce list.
Also you should Whitelist JotMails IP Addresses.
Please test your forms and check if you are receiving submissions now.
Feel free to contact us if you need any further assistance.