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  • Profile Image

    'Hide Empty Fields on Emails' option is not found under preferences for new interface

    Asked by UniversityCenter on April 21, 2016 at 01:37 PM

    in "Setup & Embed

    > "Preferences"

    I do not see that option. In fact, my panels do not look like the examples provided.

    Has Joyform updated this since the posting in March 2016?



    This is a re-post of a comment on How to Hide Empty Fields on Email Alerts

    Updated setup in posting
  • Profile Image

    Answered by Huberson on April 21, 2016 at 03:29 PM

    Probably you are using the new interface, that's why you cannot see the option.

    You can add '&old' at the end of the URL when editing the form to have your interface the same as the one in the guide.

     

  • Profile Image

    Answered by UniversityCenter on April 23, 2016 at 11:36 PM

    This was helpful. Thank you

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    JotForm Support

    Answered by liyam on April 24, 2016 at 12:19 AM

    Hello UniversityCenter,

    On behalf of my colleague, you are welcome.

    If you have other questions or concerns, please do let us know.

    Thanks and warm regards.

  • Profile Image

    Answered by shefferz on May 04, 2016 at 11:57 PM

    Why would you make this so difficult to find? can you please add it to the new layout? 
  • Profile Image
    JotForm Support

    Answered by liyam on May 05, 2016 at 12:00 AM

    Hello shefferz,

    I have moved your concern to another thread. We will answer you there as soon as possible.

    Thanks.

  • Profile Image

    Answered by PeterTingay on July 13, 2016 at 10:24 AM

    I used "&old" to get this function but want to revert back to the new interface. How do I do that? "&new" did not work.

  • Profile Image
    JotForm Support

    Answered by liyam on July 13, 2016 at 11:37 AM

    Hello PeterTingay, 

    You can replace &old with &test to revert back to the new interface.

    Thanks.

  • Profile Image

    Answered by PeterTingay on July 13, 2016 at 12:45 PM
    Thank you
    Kind regards,
    Peter Tingay
    Business Analyst and Implementation Lead
    Pearson
    190 High Holborn, WC1V 7BH
    Learn more at pearson.com
    [image: Pearson]

    ...