What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
'Hide Empty Fields on Emails' option is not found under preferences for new interfaceAsked by UniversityCenter on April 21, 2016 at 01:37 PM
in "Setup & Embed
I do not see that option. In fact, my panels do not look like the examples provided.
Has Joyform updated this since the posting in March 2016?
This is a re-post of a comment on How to Hide Empty Fields on Email Alerts
Probably you are using the new interface, that's why you cannot see the option.
You can add '&old' at the end of the URL when editing the form to have your interface the same as the one in the guide.
This was helpful. Thank you
On behalf of my colleague, you are welcome.
If you have other questions or concerns, please do let us know.
Thanks and warm regards.
I have moved your concern to another thread. We will answer you there as soon as possible.
I used "&old" to get this function but want to revert back to the new interface. How do I do that? "&new" did not work.
You can replace &old with &test to revert back to the new interface.
Business Analyst and Implementation Lead
190 High Holborn, WC1V 7BH
Learn more at pearson.com