What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    None of my forms are working. It show "Form Over Quota" error message.

    Asked by DevOps on April 21, 2016 at 01:49 PM

    Hi,

    JotForms are not showing in my sites. I have 25+ sites running with JotForm. So please fix it.

     

    Thanks

    JotForm thanks in fix
  • Profile Image
    JotForm Support

    Answered by BJoanna on April 21, 2016 at 03:41 PM

    I have checked you account and it is active. Also all of your form are working.

    If your forms are still not showing on your websites, please provide us URL of your websites to that we can check them there. 

    You do not need to provide us URL's of all of your websites. You can provide us a few URL's.

    Looking forward to your reply.

  • Profile Image

    Answered by DevOps on April 22, 2016 at 01:32 AM

    https://dentalcareofchinohills.com/appointment/ we have an appointment form in this page. Also there is a contact form in the sidebar of each page of this site.

    Same issue with this page https://aladindds.com/request-an-appointment/ .

    There are more. http://s31.postimg.org/4zx9t0z6j/screenshot_1627.png this is what I see when I try to view any form.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 22, 2016 at 02:42 AM

    Hello DevOps,

    I did check your webpage which you have shared and found that the form which is embedded in webpage is not there in your account. It is actually associated with account "uberspaceguru". This account is currently over quota and all form are disabled. That is the reason why your forms are not appearing in your webpage.

    It seems based on your email request, your silver yearly subscription was transferred to account "uberspaceguru"  from "DevOps". I have taken care of your account issues and upgraded your account to silver yearly plan. Your account is now active and all your form are back online.

    Thank you!