What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not working

    Asked by billflinn on April 21, 2016 at 02:04 PM

    We have paid and form still not working

    and
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    JotForm Support

    Answered by BJoanna on April 21, 2016 at 03:47 PM

    I have checked and you account is on Bronze plan. Also all of your forms are working. 

    If you still have issues with some of your form, please provide us ID of that form.

    Let us know if you need further assistance.