What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Sending emails with "From E-Mail" field over SendGrid, just like it is possible over Mandrill

    Asked by stjschools on April 21, 2016 at 02:35 PM

    We use mandrill with jotform to use the "from email" as the sender emails inside jotform.  Mandrill is discontinuing their free service so we need to use sendgrid to do the same.  Can you please let us know how to use sendgrid to do the same?  I setup another SMTP server email to sendgrid, but when I try to adjust the form email settings it does not allow me to select a "from e-mail" like here:


    Thank you

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    Answered by Ben on April 21, 2016 at 04:29 PM

    Unfortunately that would not be possible. The specific option is available only over Mandrill.

    If SendGrid supports the same feature, we could raise this up for you to our developers to see if it can be implemented, but we can not make any promises that the same would actually be created, or when.

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    Answered by stjschools on April 21, 2016 at 08:06 PM

    Is there any other way to send emails as the email submitted like Mandrill with any other integrations?  Losing Mandrill is going to cause us some major pain.

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    JotForm Support

    Answered by jonathan on April 21, 2016 at 08:42 PM


    From what I know SendGrid.com and MailJet can work similarly. You just need to setup your SMTP relay.

    Hope this help. Let us know how we can be of further assistance.