Unable to forward submission via email in the submissions page

  • hirschhfm
    Asked on April 21, 2016 at 5:57 PM
  • victor
    Replied on April 21, 2016 at 6:34 PM

    Can you please elaborate a bit more on what you would like to do? Would you like to share a form with other users so they may submit information? Or would you like to forward the information already received to another user?

    To share a form, you can press the PUBLISH button on the top toolbar

    Unable to forward submission via email in the submissions page Image 1 Screenshot 50

     

    and press the SHARE FORM button under the LINK tab

    Unable to forward submission via email in the submissions page Image 2 Screenshot 61

    If you would like to forward a submission to another user, you have to be in the SUBMISSION PAGE

    Unable to forward submission via email in the submissions page Image 3 Screenshot 72

    In the submission page press the FORWARD button and enter the users email you wish to send the information to.

    Unable to forward submission via email in the submissions page Image 4 Screenshot 83

  • hirschhfm
    Replied on April 21, 2016 at 7:44 PM
    Forward via e-mail the submissions
    ...
  • Kevin Support Team Lead
    Replied on April 21, 2016 at 8:31 PM

    Seems like your reply came incomplete, please confirm us if this either worked or not, if this did not help we will be glad to further help you. 

  • hirschhfm
    Replied on April 22, 2016 at 12:44 PM
    It did not work. I cannot forward to my e-mail.
    ...
  • Jan
    Replied on April 22, 2016 at 2:34 PM

    We currently don't have any issues forwarding submission to an email in the submissions page.

    Are you getting any error messages? Please take note that  for Free accounts, the email forwarding or replies are limited to 20 emails per hour. You need to wait 1 hour in order to forward emails again.

    Thank you.