Fillable PDF: Unable to create PDF

  • Profile Image
    Asked on April 21, 2016 at 09:04 PM

    I see that many people have had this problem which you seem to resolve - maybe on a case-by-case basis?? I get the working... message but that's all.

    Thanks for you help.

  • Profile Image
    Answered on April 21, 2016 at 09:45 PM

    Apologies for the inconvenience. I cloned your form and tried to create a Fillable PDF. I was also unable to create a PDF and it was simply stuck at working.

    I will have to escalate this issue to our backend team for further investigation. We will let you know on this thread once we have an update.

  • Profile Image
    Answered on April 22, 2016 at 04:36 AM

    I would like to inform you that the issue with the Fillable PDF has been resolved. You can now create a Fillable PDF of your form. Please check on your end so we can confirm that it is indeed working for you.
    Regards. :)