What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Fillable PDF: Unable to create PDF

    Asked by impact100baldwincounty on April 21, 2016 at 09:04 PM

    I see that many people have had this problem which you seem to resolve - maybe on a case-by-case basis?? I get the working... message but that's all.

    Thanks for you help.

    Page URL:

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    JotForm Support

    Answered by Chriistian on April 21, 2016 at 09:45 PM

    Apologies for the inconvenience. I cloned your form and tried to create a Fillable PDF. I was also unable to create a PDF and it was simply stuck at working.

    I will have to escalate this issue to our backend team for further investigation. We will let you know on this thread once we have an update.

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    JotForm Support

    Answered by Chriistian on April 22, 2016 at 04:36 AM

    I would like to inform you that the issue with the Fillable PDF has been resolved. You can now create a Fillable PDF of your form. Please check on your end so we can confirm that it is indeed working for you.
    Regards. :)