What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    It says my form is over quota and it's not showing up on my website. What does that mean?

    Asked by dnkpresents on April 21, 2016 at 11:39 PM
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    JotForm Support

    Answered by EltonCris on April 22, 2016 at 02:04 AM


    You have currently passed the payment submissions limit allocated for this month. See the pricing page for more details about the limits of every plans http://www.jotform.com/pricing/

    You currently have a total 11 payment submissions, while free user's limit for payment submissions is 10. To reinstate your account, you may upgrade to any of the paid plans for a higher limit or if you don't wish to upgrade, you have to wait until the submissions counter resets to zero which happens every first day of the following month.

    If you have further questions, let us know.