Notification Email Not Working

  • Profile Image
    allanbalaba
    Asked on April 22, 2016 at 03:32 AM

    Hi,

    I followed instruction from your FAQS (https://www.jotform.com/help/25-Setting-Up-Email-Notifications) about sending notifications to my email when someone fills up and submit the form. However, I am not receiving those notifications. How should I make it work?

     

    Thanks,

    Allan

  • Profile Image
    beril
    Answered on April 22, 2016 at 04:00 AM

    I've checked your email logs. It seems [2016-04-22 03:45:48] Submission #337120348202240761 Form #61120686941960 SENT to davidm@bigskydm.com from noreply@jotform.com via AMAZONSES

     

    Could you please check your spam, trash, and bulk folders? If you find them there, please mark them as not spam in order to not go into the folder anymore. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.