Extendable envelope form won't line up on my webpage

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    Lise Taylor-Vebel 
    Asked on April 22, 2016 at 07:13 AM

    Hi there,

    I have used the extendable envelope template, but on my site the envelope does not line up with the paper. What can I do to correct this please?

    Kind regards,

    Lise

  • Profile Image
    Kiran
    Answered on April 22, 2016 at 10:10 AM

    I see that the form is embedded on your web page using source code embed method which may be conflicting with the other scripts on your web page. As I check your JotForm using the direct link, the form is displaying without any issue.

    We request you to re-embed the form on your web page using iframe embed method and see how it works. You can get the iframe embed code for your JotForm by following the guide below:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Please get back to us if you need any further assistance. We will be happy to help.