What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
This suggests that the integration is broken.
Please do try the following:
1. remove the current integration
2. recreate the integration.
If you have already done these steps with the same outcome, my suggestion is to do the following:
1. remove the integration
2. clear your form cache: Clear form cache
3. recreate the integration
4. test the form
Do let us know how it goes.
Still didn't work. I had already removed and recreated.
So I removed, cleared cache and recreated with no luck. :/
I just tested it, and right after you authenticate, the drop down is shown, where you can choose "Lead", to create a lead each time the form is submitted.
What browser are you using? We recommend using Firefox or Chrome. Try loading the browser in incognito window also.