Leads are not populating in Salesforce

  • jmdarabos
    Asked on April 22, 2016 at 8:44 AM

    Tried hooking up integration with Salesforce and I can't get the leads to come over. Followed guides in forums. Any ideas?

  • Ben
    Replied on April 22, 2016 at 11:02 AM

    This suggests that the integration is broken.

    Please do try the following:

    1. remove the current integration

    2. recreate the integration.

    If you have already done these steps with the same outcome, my suggestion is to do the following:

    1. remove the integration

    2. clear your form cache: Clear form cache

    3. recreate the integration

    4. test the form

    Do let us know how it goes.

  • jmdarabos
    Replied on April 22, 2016 at 11:44 AM
    Still didn't work. I had already removed and recreated.
    So I removed, cleared cache and recreated with no luck. :/
    Any ideas?
    ...
  • David JotForm Support Manager
    Replied on April 22, 2016 at 1:34 PM

    I just tested it, and right after you authenticate, the drop down is shown, where you can choose "Lead", to create a lead each time the form is submitted.

    Leads are not populating in Salesforce Image 1 Screenshot 20

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