JotForm Theme Designer doesn't work any longer

  • beamkt
    Asked on April 22, 2016 at 9:23 AM

    Hi guys,

    1. The Designer button doesn't work anymore.  Consequently, I can't reach the CSS to make changes in the form.

    2. The icons also disappeared !

    I must say that it used to work properly up to recently but now this affects all my forms !

    Thanks for your support

    Jotform Thread 824371 Screenshot
  • Elton Support Team Lead
    Replied on April 22, 2016 at 11:32 AM

    1. The Designer is working fine here. I am able to edit my form without any problem. I can also add CSS codes by clicking any of the form elements or by manually entering the CSS codes under CSS tab.

     JotForm Theme Designer doesnt work any longer Image 1 Screenshot 40

    2. Sorry, which icons you're referring? If you're referring to the Designer icons, they seem to load fine here.

     JotForm Theme Designer doesnt work any longer Image 2 Screenshot 51

    I also check your CSS on a cloned of your form and there are no errors in the code so far.

     JotForm Theme Designer doesnt work any longer Image 3 Screenshot 62

    Would you mind checking it again? If you continue to encounter that problem, please let us know here.

  • beamkt
    Replied on April 26, 2016 at 4:07 AM

    I'm happy to know that you can edit your form without problem ... It wasn't the case for me !

    I checked with Internet Explorer instead of Firefox and it works.

    I was talking about these icons.  But now everything is ok.

    Have a nice day

     JotForm Theme Designer doesnt work any longer Image 1 Screenshot 20

  • Elton Support Team Lead
    Replied on April 26, 2016 at 7:22 AM

    Great! Glad it is ok now. 

    Cheers!