What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is the limit for the attached file size in the Bronze Plan?

    Asked by Paulina_Gatica on April 22, 2016 at 10:49 AM
    size attached file attached
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    JotForm Support

    Answered by ashwin_d on April 22, 2016 at 12:22 PM

    Hello Paulina_Gatica,

    Please be noted that bronze subscription plan allows you to receive up to 10 GB of uploads in your account but one file upload filed can only accept a max of 1 GB or less file. 

    By default, file upload question only accepts 1 MB of file upload but it is possible to increase the upload file size limit. You may like to take a look at the following guide which should help you:  https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit 

    Hope this answers your question.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by Paulina_Gatica on April 25, 2016 at 03:18 PM

    Thank you ashwin_d, already I increased my file size limit.

    Regards