What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hi - I am still presented with the old style email/notification window.

    Asked by NHS24-LPE on April 22, 2016 at 11:00 AM

    Hi - I am still presented with the old style email/notification window. is there a way to force the new style to be used instead?

    Also - edits that i make in the email table are not saved when i click on the Finish button. Is this a known issue / Is there a way to fix?



    This is a re-post of a comment on Setting Up Email Notifications

    style table saved email
  • Profile Image
    JotForm Support

    Answered by BDAVID on April 22, 2016 at 12:28 PM

    The new interface has not been yet applied to all accounts, but it will soon be. In order to force it to show the new interface, add "&test" at the end of your form builder page URL and reload the page:

    Let us know if you need more help, we will be glad to assist you.