Checklist widget: Hide unchecked items is not working

  • aszwec
    Asked on April 22, 2016 at 11:40 AM

    2 issues

     

    1. I am selecting the hide unchecked items field but its not working.

    2.

    The Check marks themselves wont print on IE or Chrome.

     

    Please help

     

    Dan 

  • Kiran Support Team Lead
    Replied on April 22, 2016 at 1:32 PM

    I've tried cloning your JotForm to my account and see that option Hide unchecked items is not selected in the widget.

    Checklist widget: Hide unchecked items is not working Image 1 Screenshot 30

    I've enabled the option in the widget and see that the unchecked items are not displaying in the notification email. 

    Checklist widget: Hide unchecked items is not working Image 2 Screenshot 41

    Please check the widget setting once again and make sure that the option is selected. Please get back to us if the issue still persists. We will be happy to assist you further. 

    The other question related to checks not displaying is moved to a separate thread and shall be answered there shortly.

    https://www.jotform.com/answers/824562

    Thank you!