What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The check marks not appearing for checklist widget

    Asked by aszwec on April 22, 2016 at 01:19 PM
    The Check marks themselves wont print on IE or Chrome.
  • Profile Image
    JotForm Support

    Answered by Kiran on April 22, 2016 at 01:44 PM

    Could you let us know which version of the browsers you are using? I've checked your JotForm using Internet Explorer and Google Chrome browsers and see that the checkboxes are displaying without any issue.

    Could you try opening the form in an incognito/private window to see if the check marks are displaying properly? 

    If you are referring to something different or need any further assistance, please let us know. We will be happy to assist. 

  • Profile Image

    Answered by aszwec on April 22, 2016 at 01:48 PM

    Chrome Version 50.0.2661.87 m

  • Profile Image
    JotForm Support

    Answered by Kiran on April 22, 2016 at 02:58 PM

    I've updated my Chrome browser and didn't see any difference with the form. The check boxes are displaying normally with the updated version as well.

    Could you check opening the form in an incognito/private (Ctrl+Shift+N) window to see if it is displaying normally?

  • Profile Image

    Answered by aszwec on April 22, 2016 at 04:01 PM

    I did notice when you hit the settings when you are in the final print screen you can click a box that says include background images. That seem to fix the issue

  • Profile Image

    Answered by aszwec on April 22, 2016 at 04:02 PM

     

  • Profile Image
    JotForm Support

    Answered by Kiran on April 22, 2016 at 05:31 PM

    Oh! Okay. I was thinking that the checkboxes are not displaying on the browser. Sorry for the confusion. Glad to see that the issue is now resolved by enabling background graphics from the print window. 

    Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help. 
     
    Thank you for using JotForm!!