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    Why my forms have dissapeared?

    Asked by lolove on April 22, 2016 at 04:53 PM
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    JotForm Support

    Answered by Kevin_G on April 22, 2016 at 06:30 PM

    I checked your account and I found 4 forms, they are loading fine and the links are below: 

    http://www.jotform.us/form/51763973266163

    http://www.jotform.us/form/51765617046156

    http://www.jotform.us/form/51765978102159

    http://www.jotform.us/form/51763550072149

    I checked your trash and found some forms, please check it, your forms may be there, if you find your form you will be able to restore it by following this guide: https://www.jotform.com/help/134-How-to-Restore-Deleted-Forms

    Also, if they are embedded on a webpage, please provide us the links, it would be helpful. 

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    Answered by lauren on April 22, 2016 at 07:00 PM

    Thanks so much for getting back yo me. :)

     

    Yes, Those are the correct forms. 

     

    The issue  is they only appear on the web pages half of the time...they disappear..like there's a glitch...as the page loads, I can see a flash of the form in the header but then it is gone...

     

    http://www.jotform.us/form/51763973266163 should show on:

    http://www.karastoltenberg.com/

    and

    http://www.karastoltenberg.com/alive-and-well-health-coaching/

     

    http://www.jotform.us/form/51765978102159 should show on:

    http://www.karastoltenberg.com/own-your-life-group-mentorship-program-private-mentorship/

    Thanks again for your help.:)

     

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    Answered by lolove on April 22, 2016 at 07:07 PM

    I used the new code and this is what i see

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    JotForm Support

    Answered by Kevin_G on April 22, 2016 at 08:16 PM

    I see that you have already posted more details about it on this thread: https://www.jotform.com/answers/824739-Why-embedded-forms-are-not-showing-on-website#2

    I will reply to you there, this is to avoid confusion and avoid talking about the same issue on multiple threads, so please, reply on that thread only.