What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I getting incomplete fields message when trying to submit a form even when there are no imcomoplete fields?

    Asked by experimentalpsych on April 22, 2016 at 06:18 PM

    Hi,

     

    Everytime I try to complete and submit my form, I get a pop-up that says "incomplete fields" and it tells me to go back and fill in those fields, when there arent any empty fields.

     

    Thanks

     

    form: https://form.jotform.com/61127249477158

    Page URL:
    https://form.jotform.com/61127249477158

    JotForm fill thanks and
  • Profile Image
    JotForm Support

    Answered by Kevin_G on April 22, 2016 at 07:38 PM

    I have just tested your form and I was able to submit it without any issue, I was  successfully redirected to the thank you page: 

    Seems like it was a temporary issue, also check and make sure that all required fields are filled before to submit the form. 

    If the issue still persists do get back to us, if this is embedded on a webpage, do share us the link to it, we will be glad to check the form.