- ESBAsked on April 23, 2016 at 07:48 AM
Hi at Jotform,
Trying to setup submission on site acc.bass2016.eu but get this:
A similar thing works very well at pre.bass2016.eu
What can I do
All the best, Jimmi
- JotForm SupportliyamAnswered on April 23, 2016 at 09:02 AM
If I understand the situation correctly, you're trying to integrate the form with an app and you said it's not working. Is this correct? Can you provide us more explanation regarding what you said that is working very well in pre.bass2016.eu that is not working on acc.bass2016.eu?
Also if in any case, have you tried creating a new API and use it instead?
Looking forward to your response.
- ESBAnswered on April 23, 2016 at 09:11 AM
Yes - that's correct! The form submissions (some fields) are shown directly on the website.
I used the same coding more or less for both url's
http://pre.bass2016.eu (working fine)
http://acc.bass2016.eu (doesn't work - it says I'm not authorised)
Maybe you could have a look at the pages then you'll see it.
- JotForm SupportWelvinAnswered on April 23, 2016 at 10:52 AM
Please try creating a new API key in your account and use it for this particular form. See if that helps. If not, I would suggest sending an email to firstname.lastname@example.org and they should be able to help you with this issue.