What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cancel Subscription

    Asked by bogotabridaldream on April 23, 2016 at 08:04 AM

    Hi, 

     

    I do not want to be subscribe anymore. I have to check each month because automatic it charged the amount on my cred card. Please cancelled it for ever until i want to use it. thanks!

    cancel subscription
  • Profile Image
    JotForm Support

    Answered by Chriistian on April 23, 2016 at 08:30 AM

    Hi,

     

    I checked your account and it looks like you have already cancelled your subscription. Your account is scheduled to be downgraded on 05-24-2-16.

    After the said date, your credit card will no longer be charged.

    Thank you and please continue enjoying JotForm.

  • Profile Image

    Answered by Zata on April 23, 2016 at 10:00 AM

    Cancel "Zata" account. Out of business.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by Welvin on April 23, 2016 at 11:41 AM

    @Zata I already did that.