What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why after submitting a form do user get a message saying "form not available"?

    Asked by erikaoa on April 23, 2016 at 04:58 PM

    I'm receiving emails from users saying that after they click submit on the form they are prompted with a page that says "form not available."

    Page URL:

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    Answered by Carina on April 23, 2016 at 05:40 PM

    I made a test submission and could successfully submit the form:

    Is this form published on a website? If so please let us know the url so we can make further tests.

    Let us know if we can assist you further.