Why after submitting a form do user get a message saying "form not available"?

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    erikaoa
    Asked on April 23, 2016 at 04:58 PM

    I'm receiving emails from users saying that after they click submit on the form they are prompted with a page that says "form not available."

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    Carina
    Answered on April 23, 2016 at 05:40 PM

    I made a test submission and could successfully submit the form:

    Is this form published on a website? If so please let us know the url so we can make further tests.

    Let us know if we can assist you further.