What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Long form jump to error fields after clicking submit button

    Asked by funktioneer on March 07, 2012 at 11:32 AM

    Hey Guys,

    I've the following problem: My form is very long so some parts of the form are not on the screen if the user send the form. If there are errors some of the users don't get it to scroll to the top even if they see the hint that they should complete the form.

    Is there any solution for doing this my own way, maybe callbacks or anything to get a better usability?

    Cheers,

    Nils

    Page URL:
    www.qrcode-generator.de/bestellen

  • Profile Image
    JotForm Support

    Answered by Goldo on March 07, 2012 at 12:01 PM

    I visited your website using Firefox, Internet Explorer and Chrome and all are working pretty fine. I can see the whole form no fields missing.

    If you're still having the same issue, try using 'Iframe'.

    Let us know.