How can I let my clients download the form reports such as Excel, CSV or PDF?

Finally, regarding the reports... I want the client to be able to easily download or see the contact form reports just in case they feel they may have missed one.  It looks like I can only have excel, csv, etc. and a link for them... no PDF capability without them logging directly into JotForm?

If you need them to have the PDF, you can share them the submissions page. The page will be protected by your chosen password. You can also add your client directly as a sub-account user to access the reports.

https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User