What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Submissions are damaged sometimesAsked by senior16yearbook on April 24, 2016 at 01:33 PM
Concerning my form "Senior'16 yearbook" there are attached photos. they are sometimes broken links and other times are working.
Please help me with this I need those photos urgently and I can't retrieve them!
Submissions hello attached and retrieve
I see that your account has reached the storage limit (100MB) and hence the files are not accessible. If you need more storage space, you'll need to upgrade your account to a paid subscription plan. If not, you may consider deleting some submissions with attachments so that the storage space can be cleared.
You may check the account status by clicking on User icon on the top-right corner while you are logged in to your account or from Usage section in your account settings.Hope this information helps!
Ok Problem solved ! Thanks
On behalf of my colleague, you are welcome.
I am glad to know that your issue is resolved.
Do get back to us if you have any questions.