What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Editing the content of the email notifications

    Asked by ccrwebmaster on April 24, 2016 at 01:39 PM

    I changed the name of the form when I edited it, but when I get a notification email, it says this- [Imported Form] in front of the form name -- how to fix??


    [Imported Form] Contact Us | Custom Crafted Racks

    Page URL:

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    JotForm Support

    Answered by Jan on April 24, 2016 at 02:41 PM

    You need to change or edit this text in the email notification wizard. Please follow these steps:

    1. Click the "Emails" button in the toolbar.

    2. Select the "Notification 1" and then click the "Edit" button.

    3. Click the text and edit it.

    4. Click the "Save" button when you're done.


    Hope that helps. Thank you.

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    Answered by ccrwebmaster on April 24, 2016 at 03:44 PM
    OH thank you!

    Another thing I just noticed… my “from” still says noreply@jotform even though I verified a different email.

    How to fix / test?


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    JotForm Support

    Answered by Mike_G on April 24, 2016 at 05:10 PM

    Christine, I have moved your concern to a new thread which you can follow by clicking this link. I hope you understand that we are trying to make our users have separate threads for every question that they have to avoid confusion with the answers. 

    Thank you.