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BravodogAsked on April 24, 2016 at 11:34 PM
no notifications are coming through, tried the test as well
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beril JotForm UI DeveloperReplied on April 25, 2016 at 6:46 AM
We are sorry for the inconvenience that may have caused. Your email address, shine@bravodog.ca is IN our bounce list.
Results shows;
Reason(s) : smtp;550 5.1.1 <shine@bravodog.ca> - 198.2.180.18 has sent to too many recipients this hour. IB607I've removed it from our bounce list.
To prevent getting you email address back to the amazon suppression list, kindly add the following IP addresses to your mail server's whitelist.
https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.
https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.