What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My Notification Emails aren't coming through

    Asked by Bravodog on April 24, 2016 at 11:34 PM

    no notifications are coming through, tried the test as well

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    JotForm Support

    Answered by beril on April 25, 2016 at 06:46 AM

    We are sorry for the inconvenience that may have caused. Your email address, shine@bravodog.ca is IN our bounce list.

    Results shows;


    Reason(s) : smtp;550 5.1.1 <shine@bravodog.ca> - has sent to too many recipients this hour. IB607

    I've removed it from our bounce list.

    To prevent getting you email address back to the amazon suppression list, kindly add the following IP addresses to your mail server's whitelist.



    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.