What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upload space

    Asked by jamookdang0 on April 25, 2016 at 05:21 AM
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    JotForm Support

    Answered by Jan on April 25, 2016 at 07:46 AM

    Can you please provide more information about your inquiry regarding the "Upload Space"?

    For the Free plan, you will have 100mb storage space. In order to clear up some upload space, you need to delete the submissions that has attachments or uploads.

    Hope that helps. Thank you.

  • Profile Image

    Answered by jardar on March 14, 2017 at 05:36 AM

    Hi. I just deleted a lot of forms and hence its submissions and attachments. The indicator "upload space" in "Account" however did not change. It still says that I've used 5,2 GB of my 10GB quota.
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    JotForm Support

    Answered by liyam on March 14, 2017 at 05:50 AM

    Hello jardar,

    As this thread is quite old, I have moved your question on to another thread. We'll provide you a response in a short while.

    Thanks.